How do I transfer my website without a cPanel to reachnetsystems.com?

In order to transfer your hosting account from another hosting provider to Reachnetsystems, you will need to perform two important steps:

  1. To transfer your files/databases to your Reachnetsystem hosting account you have to point your domain name to our hosting servers.
  2. Then back up and migrate the files.

Backing up and migrating files

If your current hosting account does not have cPanel, you will need to create backups for every part of your account (databases, website files, emails, etc.) using the tools available in your current hosting account’s control panel:

  1. Back up and download the content of your website(s) to your PC
  2. Back up and download all your website-related databases. If the phpMyAdmin is installed then follow the steps here.
  3. Upload the saved content of that old account to the root directory for the domain name in your Reachnetsystems hosting account (/home/user/public_html – folder for the main domain name; /home/user/public_html/addondomain.tld – for the addon domain name)

If you wish to use FTP to upload, you can connect to the hosting server’s IP address and log in with your new cPanel username and password provided by Reachnetsystems or the ones you created.

You can also use cPanel and go to the file manager tool if you have a backup of your content.

  1. Log in to cPanel and locate File Manager
  2. Then restore it, using the Extract tool located in File Manager

If you only have files without connected databases (e.g. an HTML website), you are officially finished with the process.

How to Restore MySQL Databases

However, if you have a database already associated with your website, you will need to import it to Reachnetsystems. To do this, please follow the following steps:

  1. Create a new database and a database user in your Reachnetsystems cPanel, then assign the user to that database.
  2. Now you will need to import the database dump (.sql backup file downloaded from the previous server) via the phpMyAdmin tool. Follow these steps using cPanel>then navigate to phpMyAdmin>select database to import then>click on import.
  3. To export the database follow these steps: cPanel>phpMyAdmin>select the database that you will import to>choose the tables that you need to export or check all>export.
  4. Select the required file (drop-down menu) information click Go.
  5. Once you have completed the previous steps, you will need to enter the new database connection credentials in the configuration files of your website (e.g. for a WordPress website this is wp-config.php file; for Joomla – configuration.php; for Drupal – settings.php). Please use the proper database name and username as they have their prefixes changed. In order to make sure you are using the correct ones, please navigate to cPanel > MySQL Databases:
  6.  To connect your domain name with your website on the new server, you must point this domain name to Reachnetsystems hosting DNS.